Frequently Asked Questions

Look up your city in the Cities List in your watch and select it to get accurate prayer times.

Select "New City" in your watch settings to manually add your city.

Choose "Others country" from the countries list, then select your country.

Select Arabic or English from the language settings in your watch.

Set time and date from the "SET TIME" screen in your watch settings.

Check that Daylight Saving Time (DST) is set correctly in your watch.

Use fresh ALKALINE batteries. Set Maghrib alarm reminder 10 minutes before Azan time (e.g., if Maghrib is 6:00 PM, set reminder to 5:50 PM). It will auto-adjust daily.

Toggle DST ON or OFF depending on the season.

Go to the "Qibla" screen in your watch. Direction is calculated based on your selected city.

Yes! Display the Hijri calendar from the "Calendar" screen in your watch settings.

Yes! Select or set a new Taqweem from the "Taqweem" screen.

Yes! COD is available across India. Simply select it at checkout. Please keep exact change ready at the time of delivery.

Delivery typically takes 1–7 business days depending on your location. Metro cities: 1–3 days. Remote areas: 4-8 days.

Once shipped, you will receive a tracking number via whatsapp/email. Visit our Track Your Order page to check your delivery status.

Yes, orders can be cancelled before they are shipped. Whatsapp us +91 9409387933 with your Order ID. Once shipped, cancellation is not possible — initiate a return instead.

We accept UPI(GooglePay,PhonePe,Paytm,Etc...) Credit/Debit Cards, Net Banking via Razorpay and Cash on Delivery (COD) across India.

We accept returns within 7 days of delivery for damaged, defective, or incorrect products. Product must be unused and in original packaging. See our Refund & Return Policy.

Yes! We work with retailers, resellers, and corporate buyers. We offer bulk pricing and B2B sourcing. Contact us at support@snfwatches.store for a custom quote.